Heva Clinic Case Study - Medical Tourism Platform

English

Heva Clinic

A custom healthcare software solution developed for Heva Clinic to digitize post-operative care, centralize patient communication, and improve treatment continuity.

Project Overview

Heva Clinic partnered with us to build a scalable healthcare software platform that digitizes post-operative patient care. The solution consists of iOS and Android patient applications and a web-based management panel for doctors and representatives. Patients follow personalized recovery plans based on surgery date, while clinic teams manage communication, follow-ups, and patient data through a centralized interface built with a custom healthcare software development approach.

Services Provided

iOS & Android
Back-End
Front-End
AI & Agent
Serverless
Cloud & Infrastructure
Product Management
UI/UX

Challenge

Managing post-operative care for thousands of international patients was becoming increasingly complex for Heva Clinic. Communication was fragmented across WhatsApp, email, and manual workflows, leading to delayed responses, repeated questions, and inconsistent care guidance. Patients lacked a clear, personalized recovery roadmap, while clinic teams struggled to track recovery progress, patient inquiries, and follow-up schedules efficiently at scale.

Solution

We designed and developed a custom healthcare software solution that centralizes all post-operative workflows into a single ecosystem. A patient-focused mobile application delivers personalized recovery calendars based on surgery date, while a clinic-trained AI agent provides 24/7 multilingual support. A web-based management panel enables clinic staff to manage patients, respond to inquiries, review progress photos, and coordinate video consultations—significantly reducing operational overhead.

Features

Core features designed to streamline workflows, enhance user engagement, and support scalable digital operations.

Personalized Recovery Calendar

Patients see daily, surgery-date-based instructions outlining what they can and cannot do at each stage of recovery, ensuring consistent post-operative compliance.